Changelog

Category: Improved
Date: 2026-01-18

Getting started with a new tool should be smooth and intuitive. We have revamped our onboarding experience with interactive Guided Tours that walk new users through FormLine step by step, making sure everyone can hit the ground running from day one.

Whether you are a first-time user or someone who wants a refresher on features you may have missed, the guided tours are here to help.

Key Highlights

Interactive step-by-step walkthroughs. The tours highlight each part of the interface with clear, contextual instructions. Follow along at your own pace as we guide you through the key areas of FormLine — no guesswork required.

Dashboard navigation tour. Learn how to navigate your workspace, find your forms, access analytics, and manage settings. The dashboard tour gives you a complete orientation so you feel confident moving around the platform.

Form builder basics tour. Discover how to add blocks, configure properties, set up validation, and arrange your form layout using drag and drop. This tour covers the essentials of building your first form from start to finish.

Publishing workflow tour. Understand how to preview your form, publish it, share the link, and embed it on your website. The publishing tour ensures you know exactly how to get your form in front of respondents.

Re-trigger anytime from the header. Missed something or want to revisit a tour? Simply click the tour icon in the header to restart any guided tour. You are never locked out of the learning experience after your first session.

Non-intrusive design. Tours appear as focused overlays that highlight relevant elements without blocking the rest of the interface. Dismiss at any time if you prefer to explore on your own.

The improved onboarding tours significantly reduce the learning curve for new team members joining your workspace. Instead of explaining the platform to every new colleague, point them to the guided tours and let them learn by doing.

We have also refined the tour content based on feedback from our user community, focusing on the workflows that matter most during the first few sessions.

Launch a guided tour from the header icon and see the improved onboarding experience for yourself.

Your forms do not exist in a vacuum. The data they collect needs to flow into the tools your team already uses — CRMs, project management platforms, notification systems, and custom applications. Today we are launching Webhooks Integration to connect FormLine with the rest of your stack.

Real-Time Data Where You Need It

Webhooks let FormLine push data to any external service the moment something happens. When a form receives a response or a response moves to a new pipeline stage, FormLine sends an HTTP POST request to the URL you specify, delivering a structured JSON payload with all the relevant data.

Key Highlights

Real-time notifications — Receive an instant webhook call every time a form response is submitted. No polling, no delays — your external systems are notified within seconds of a submission.

Configurable webhook URLs — Point webhooks at any HTTP endpoint. Connect to Zapier, Make, n8n, or send data directly to your own API. Each form can have its own webhook configuration.

Custom headers — Add custom HTTP headers to your webhook requests for authentication, routing, or any other purpose. Include API keys, bearer tokens, or custom identifiers as needed.

Stage-level webhooks — Trigger webhooks not only on submission but also when a response moves to a specific pipeline stage. This is ideal for CRM integration — for example, send a notification to your sales team when a lead reaches the "Qualified" stage.

Structured JSON payload — Every webhook delivers a clean, well-structured JSON payload containing the full response data, including field values, metadata, timestamps, evaluation scores, and pipeline stage information.

Delivery visibility — Monitor webhook delivery status to ensure your integrations are working correctly. See when webhooks were sent and verify that your endpoints are receiving data as expected.

Integration Scenarios

The possibilities are broad. Push new form responses into your CRM as leads. Send Slack notifications when high-priority submissions arrive. Trigger email sequences in your marketing automation platform. Log responses in a data warehouse for analysis. Update project management boards when applications are received.

Webhooks turn FormLine from a standalone form tool into a connected node in your workflow ecosystem.

Configure your first webhook and start connecting FormLine to your tools today.

Forms should feel like conversations, not interrogations. Today we are launching the Conditional Logic Engine, giving you the power to create dynamic, branching forms that adapt in real time based on how respondents answer.

What Is Conditional Logic?

Conditional logic lets you control which questions appear — and when — based on the answers a respondent has already provided. Instead of presenting every field to every person, you can build forms that show only what is relevant, creating a faster and more personalized experience.

How It Works

The logic engine is accessible directly from the form builder. Select any block, open the conditions panel, and define one or more rules. Each rule consists of a source field, an operator, and a target value. When the condition is met, the block becomes visible; when it is not, the block stays hidden.

Key Highlights

Show and hide fields — Display or conceal any block based on answers to previous questions. Keep your forms clean and focused.

Comprehensive operators — Build rules using equals, not equals, contains, does not contain, greater than, less than, and more. String, numeric, and selection-based comparisons are all supported.

Multi-condition rules — Combine multiple conditions on a single block using AND/OR logic for sophisticated branching scenarios.

Page-level jumps — Route respondents to entirely different sections of your form based on their input, enabling complex screening flows and branched surveys.

Real-time evaluation — Conditions are evaluated instantly as the respondent fills out the form. No lag, no page reloads — just a smooth, dynamic experience.

Visual indicators — Blocks with active conditions display a clear badge in the builder, so you can see your logic at a glance without opening each block individually.

Use Cases

Conditional logic unlocks a wide range of possibilities. Screen job applicants by showing role-specific questions only when relevant. Build product recommendation quizzes that branch based on preferences. Create customer satisfaction surveys that dig deeper when a respondent reports a negative experience.

The logic engine is designed to be approachable for simple use cases and powerful enough for the most complex branching scenarios your team can imagine.

Conditional logic is available now for all FormLine users. Open any form in the builder and start adding conditions today.